![]() Does Syncronym work with PoliteMail online?.Is the Desktop edition updated when PoliteMail online is updated?.Is the Online version backwards compatible with the Desktop version?.Do we still need to do the back-end work preparing our internal distribution lists for use in PoliteMail?.What will the overall upgrade process look like?. ![]() Are all of the 5.0 features available for on-premise clients? Would PoliteMail online work if the PoliteMail server is on-prem?.Are there trainings or tutorials available for version 5.0?.How do I get PoliteMail Online and PoliteMail365?.Will older email reports migrate to 5.0?.Do we get 5.0 with our existing contract or do we have to pay/sign a new agreement to use it?.Adding Images with PoliteMail Online New.Are there some characters to avoid using in links, images, or attachments?.How do I view the results of a poll or survey?.Why does a thumbs up or thumbs down rating open a web page?.How do I change the alignment of a button in PoliteMail?.How do I make changes to a shared Brand Theme?.How To Show, Hide, And Edit Columns in a Grid View.Adding, Editing, and Deleting Smart Attachments.Accepted file types for Images and Smart Attachments.Do column settings save, or do you have to adjust each time?.Editing Content (Templates, Brand Themes, Paragraphs, Images, Links, Smart Attachments.How do I update the Metrics for our entire account?.How can I tell who has (or hasn't) opened or clicked a link in my message?.Is average read time calculated differently between mobile and desktop devices?.Can Read Time or Grade Level by adjusted?.Can PoliteMail track people who have forwarded a message?.How can I compare metrics for two different metrics?.How do I update or refresh a Metrics Report?.How are Read Rate and Engaged Read Rate calculated?.Are feedback likes included in the click through rate/engagement?.Is there a way to share reports with someone?.On the metric Total Read Time by Hour of Day, which time zone is that in?.How does Measurement work when sending an email to multiple time zones?.How are the different Read Rates on the Metrics Report calculated?.How does PoliteMail calculate Reading Time and Grade Level in Metrics Reports?.What are all the ways you can generate reports in PoliteMail?.Measuring Results of Your Entire Account.Email Reach, Email Readership, and Email Engagement.What do all of the fields mean when I export a Metrics report to Excel?.Are there any gaps in the new metrics features when looking at older emails?.Account, From, Social Link, and Interactions Metrics.Can we limit the measurement modes people can use in PoliteMail Online?.Does PoliteMail support dynamic distribution lists?.How do I cancel a tracked meeting invitation?. ![]()
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